ALD & CC Devices

Thank you for visiting Water Tower Cinema!
We hope to make your cinema experience as enjoyable as possible with our Assistive Moviegoing Devices.
ALD & CC Sign-out Request Form

Assisted Listening Device - ALD Information Sheet Download
To use audio description, visit the concessions stand to request an Assisted Listening Device.
A theater employee will provide you with the headset, volume controls and settings for standard or descriptive audio.
The device uses conventional batteries, should your device lose power, see the concession stand for replacement batteries.

After the receiver is programmed, the employee will give you the receiver with headphones.
Confirm that the power LED indicator is on, which means the battery is fully charged, and that the correct audio-type is indicated. You may either use the headphones supplied with the receiver or use your own headphones equipped with a standard headphone plug for a wired connection. (A comprehensive device description is listed in ALD Information Sheet)

Now you should be ready to enjoy your movie with audio description. You can use audio description from any seat in your movie’s auditorium. The audio description will begin during our pre-show announcements. Some content during the pre-show may not be not available in audio description, including many movie trailers.

Closed Captioning Device – CC Information Sheet Download
To use audio description, visit the concessions stand to request a Closed Captioning Device. A theatre employee will program a receiver to your selected movie and will offer to install the device for you in your preferred seat.

Closed Caption Device Description: The seat arm mounted closed caption receiver provides you with a private display that is attached by an angled flexarm with a base and built in cup holder.

Optics present a distant virtual image to the user so the caption and movie screen can be viewed without refocusing the eye and also reduces visibility of the display to other patrons.

You may select one of up to four caption languages delivered with the movie.
(number of available languages will vary by film)

You may report problems using audio description services to a WTC employee or using the feedback form below!

In rare instances, WTC may be unable to provide you with access to closed captioning services due to malfunctioning equipment. If that happens, WTC will refund your ticket and provide you with a free Re-admit Pass so that you may enjoy an audio description of your movie at some other time.